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Core features include No-code administration, GRC Suite, Risk Management, Third-Party/Vendor Management, Audit Management, Policy Management, FedRAMP Authorized GovCloud. Unique capabilities: No-code administration for business users, 30-day implementation for first program, FedRAMP Authorized Cloud Service Provider (CSP), Ranked #1 in GRC by SoftwareReviews for 6 consecutive years.

Description

Onspring is a cloud-based Governance, Risk, and Compliance (GRC) automation platform designed to help businesses manage risk, compliance, and audit processes. It offers a no-code environment that allows business professionals to create and customize applications without IT support, streamline workflows, and centralize data for better decision-making.

Key Features

  • No-code administration
  • GRC Suite
  • Risk Management
  • Third-Party/Vendor Management
  • Audit Management
  • Policy Management
  • FedRAMP Authorized GovCloud

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Reviews

Features

As a startup founder navigating the complex world of compliance and risk management, Onspring offers an impressive array of features that can grow with your business. The no-code environment is genuinely empowering - I was able to create custom applications for our specific compliance needs without bothering our already stretched development team. The platform's flexibility allowed us to start with basic risk assessment workflows and gradually expand into more sophisticated vendor management processes as we scaled. The GRC suite provides comprehensive coverage across risk, audit, and policy management, which means you won't outgrow it quickly. I particularly appreciate how the workflow automation eliminates manual follow-ups and status tracking, saving precious time for our small team. The centralized data repository has also proven valuable for board reporting and investor due diligence processes, giving us a professional edge despite our startup status. While Onspring delivers on its promises, I did find the initial setup required more time investment than anticipated to properly configure it to our specific needs. The lack of transparent pricing is also frustrating for startup planning - you'll need to engage with sales to understand the cost structure. That said, the ROI becomes evident once you consider the alternative of either hiring dedicated compliance staff or cobbling together multiple point solutions as your compliance needs inevitably grow.

Startup Founder perspective

Overall

As a small business owner who needed to formalize our risk management and compliance processes, I implemented Onspring about eight months ago. The platform offers impressive flexibility with its no-code environment, allowing us to create custom applications tailored to our specific compliance needs without involving IT resources we don't have. The interface is clean and relatively intuitive once you get past the initial learning curve, and the workflow automation has eliminated many manual processes that were eating up valuable time. However, Onspring feels somewhat overbuilt for a small business like ours. While the platform is powerful, we're only using about 30% of its capabilities, which makes me question the return on investment. The lack of transparent pricing on their website was frustrating during our research phase, and when we did get pricing information, it was higher than expected for a small operation. Implementation took longer than anticipated, requiring significant time investment to configure everything properly. The customer support has been responsive when needed, but the platform's complexity means we sometimes need that support more often than I'd like. For smaller businesses without dedicated compliance staff, be prepared for a steep learning curve. That said, now that we're up and running, the time savings and improved visibility into our compliance posture have been valuable, especially as we work with larger clients who have strict vendor management requirements.

Small Business Owner perspective

Overall

From an Enterprise IT Manager's perspective, Onspring offers a compelling GRC solution that successfully balances robust functionality with IT resource optimization. The platform's no-code environment is genuinely effective, allowing business units to create and modify applications without constant IT intervention. This self-service approach significantly reduces the backlog of GRC-related tickets that typically plague IT departments, freeing technical resources for other strategic initiatives. The platform's cloud architecture demonstrates enterprise-grade security and integration capabilities. As a FedRAMP Authorized solution, it meets stringent security requirements that satisfy even the most security-conscious IT departments. The API-first approach enables smooth integration with existing enterprise systems like ITSM platforms, identity management solutions, and data warehouses. Performance is generally stable, with acceptable response times even when handling complex workflows and large datasets. The platform's ability to centralize GRC data provides valuable visibility that helps IT departments better understand compliance requirements that affect technology decisions. However, the initial implementation requires significant planning and resource allocation. While business users can ultimately self-serve, the initial configuration demands IT involvement to establish proper data governance, security controls, and integration points. Additionally, the pricing structure isn't publicly available, which complicates budget planning and TCO calculations that IT managers need for proper resource allocation. Despite these challenges, Onspring represents a solid enterprise GRC solution that effectively balances business flexibility with IT governance requirements.

Enterprise IT Manager perspective

Features

As a department head overseeing our organization's compliance initiatives, Onspring has transformed how we manage our GRC processes. The platform's no-code environment has been particularly valuable, allowing my team to create and modify applications without constantly involving IT resources. We've built custom risk assessment workflows, vendor management systems, and compliance tracking tools that perfectly align with our department's specific needs. The ability to make real-time adjustments as regulations change has significantly improved our response time. The integrated nature of Onspring's GRC suite provides excellent visibility across previously siloed functions. Risk data now connects seamlessly with audit findings and policy management, giving us a comprehensive view of our compliance posture. The reporting capabilities are robust, allowing me to generate executive-ready dashboards that communicate our risk status effectively to leadership. For organizations handling sensitive government data, the FedRAMP authorization provides necessary security assurances, though we did find the initial configuration process required more time investment than initially expected. From a department head perspective, the workflow automation features have delivered tangible efficiency gains. Tasks that previously required manual follow-up are now automatically routed to responsible parties with clear deadlines and escalation paths. This has reduced our administrative overhead and allowed team members to focus on higher-value analysis rather than chasing updates. While the platform offers tremendous flexibility, this can sometimes lead to inconsistencies if governance around configuration changes isn't properly established within your organization.

Department Head perspective

Pricing

As a startup founder evaluating Onspring's GRC platform, I found myself impressed by its no-code capabilities but frustrated by the lack of transparent pricing. The platform promises to eliminate IT dependencies through its intuitive interface, allowing business teams to create custom applications and automate workflows—a compelling proposition for lean startups without dedicated compliance resources. However, without clear pricing information, it's nearly impossible to determine if Onspring fits within a startup's budget constraints or offers appropriate ROI. During my evaluation, I discovered that Onspring likely uses an enterprise-oriented pricing model that requires direct contact with sales representatives. This approach typically signals higher costs that scale with users and modules, which can be problematic for cash-conscious startups. While the platform's FedRAMP authorization and comprehensive GRC suite suggest robust capabilities, the sales-driven pricing model creates uncertainty around total cost of ownership and makes it difficult to compare against more transparent alternatives in the market. For startups with regulatory requirements or those in regulated industries, Onspring's functionality could potentially justify the investment, especially as compliance needs grow with the business. However, the combination of enterprise-focused features and obscured pricing suggests this solution may be better suited for more established companies rather than early-stage startups with limited budgets and simpler compliance needs.

Startup Founder perspective

Pricing

As a small business owner who needed to improve our compliance and risk management processes, I was initially attracted to Onspring's no-code platform. The promise of being able to customize applications without IT support seemed perfect for our lean operation. However, the lack of transparent pricing was immediately concerning - Onspring doesn't publish their pricing model publicly, which made budgeting difficult and required going through a sales process just to determine affordability. After contacting their sales team, I discovered that Onspring's pricing is based on a per-user model with different tiers of functionality. For our small business, this ended up being significantly more expensive than anticipated, especially considering we needed several modules to meet our compliance needs. While the platform itself is robust and flexible, the investment required puts it at a disadvantage compared to more affordable alternatives designed specifically for small businesses. The platform's FedRAMP authorization and comprehensive GRC capabilities are impressive, but these enterprise-grade features come at a premium that's difficult to justify for a small operation. If you're willing to make the investment, the ROI could be there through reduced manual work and better risk management, but be prepared for a substantial upfront and ongoing cost that might strain a small business budget.

Small Business Owner perspective

Support

As a small business owner implementing Onspring for our compliance needs, I've found their support to be remarkably responsive and helpful. The initial onboarding process included personalized training sessions that helped my team quickly understand the platform's capabilities. When we encountered issues customizing our risk assessment workflows, their support team not only resolved our immediate problems but also provided additional guidance on best practices that saved us considerable time in the long run. What truly sets Onspring's support apart is their understanding of small business limitations. They offer tiered support options that allowed us to choose a level appropriate for our budget, and their knowledge base is comprehensive enough that we could often find answers without submitting tickets. The support team demonstrates genuine patience with non-technical users, which has been invaluable as we've gradually expanded our use of the platform without dedicated IT staff. I've been particularly impressed with how they handle feature requests and bug reports. Several times we've suggested small improvements to forms and reporting features that would benefit our particular use case, and they've either implemented them in updates or provided workable alternatives. Their support doesn't treat small businesses as less important than enterprise clients, which has made a significant difference in our ability to maximize the platform's value.

Small Business Owner perspective

Support

As a startup founder who implemented Onspring for our governance and compliance needs, I've found their support infrastructure to be remarkably responsive and helpful. The customer service team genuinely understands the unique challenges startups face when implementing GRC solutions with limited resources. Their onboarding process includes dedicated support personnel who guide you through initial setup and customization, which significantly reduced our implementation timeline from months to weeks. What particularly impressed me was Onspring's multi-channel support options. Their knowledge base is comprehensive and well-organized, making self-service troubleshooting efficient. When we needed direct assistance, their chat support resolved most issues within hours, not days. For more complex challenges, their technical specialists scheduled video calls to walk through solutions step-by-step. This layered approach to support meant we could choose the appropriate channel based on urgency and complexity, maximizing our team's productivity while minimizing frustration. The no-code environment proved invaluable as it allowed our non-technical team members to make adjustments without waiting for support tickets or IT resources. However, when we encountered edge cases or needed advanced customizations, Onspring's support team provided detailed guidance rather than simply directing us to documentation. This consultative approach to support helped us optimize our GRC processes to match our startup's growth trajectory, turning what could have been a compliance burden into a strategic advantage.

Startup Founder perspective

Integration

As an Enterprise IT Manager, I've found Onspring to be a robust GRC solution with impressive integration capabilities. The platform offers a variety of API options and pre-built connectors that make it relatively straightforward to integrate with existing enterprise systems like ITSM tools, HR systems, and identity management solutions. The RESTful API is well-documented and provides the flexibility needed for custom integrations when pre-built options aren't available. I particularly appreciate the platform's ability to import/export data in various formats, which has simplified our data migration and reporting processes. From an IT management perspective, Onspring's no-code environment is a double-edged sword. While it empowers business users to create and modify applications without IT intervention, it can also lead to governance challenges as users might build integrations or workflows that don't align with enterprise architecture standards. The platform does provide role-based access controls and audit trails that help mitigate these risks, but establishing proper governance frameworks remains important. I've found that maintaining a partnership between IT and business teams for platform oversight works best. The FedRAMP authorization is a significant advantage for organizations with strict compliance requirements, as it streamlines security reviews for integrations. I've also been impressed with Onspring's API rate limits and security features that protect integrated systems from potential issues. One area for improvement is more comprehensive integration monitoring tools - while basic logging exists, more advanced monitoring capabilities would help IT teams better support the platform as it becomes increasingly connected to other enterprise systems.

Enterprise IT Manager perspective

Integration

As a Department Head managing governance and compliance initiatives, I've found Onspring to be remarkably adaptable in consolidating our disparate risk and compliance systems. The platform's integration capabilities are particularly impressive - we've successfully connected Onspring with our existing HR system, financial software, and several cloud services using the well-documented API. The ability to create custom integrations without heavy IT involvement has allowed us to establish a single source of truth for compliance data that previously existed in silos. The no-code approach makes integration configuration accessible to business users, though I would caution that complex integration scenarios still benefit from technical expertise. We've leveraged the platform's webhook functionality and REST API to create real-time data synchronization with critical business systems. The platform's ability to import/export data in various formats (CSV, Excel) has also simplified our regular reporting processes and data migration needs. Implementation required dedicated resources to properly map data relationships, but the payoff in workflow efficiency has justified the investment. From a Department Head perspective, the integration capabilities have transformed our ability to provide executive-level visibility into compliance status across departments. The platform's flexible reporting tools pull integrated data from multiple sources to create consolidated dashboards that have significantly improved our decision-making processes. While the learning curve for advanced integration features is moderate, the vendor's support team has been responsive in helping us optimize our integration architecture.

Department Head perspective

Pricing Plans

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